This post was sponsored by Dignity Health-GoHealth Urgent Care as part of an Influencer Activation for Influence Central and all opinions expressed in my post are my own.
I got to visit the Dignity Health-GoHealth Urgent Care facility in the Marina district in San Francisco. I have never been to an urgent care facility before and was pleasantly surprised by the experience.
What is urgent care?
Urgent care is for non-life threatening conditions such as seasonal allergies, coughs, common cold, flu, cuts and stitches, sore throat, UTIs, sprain or strain, or vomiting. The ER is for life threatening conditions.
Be treated like a human being, not a number.
Upon walking in, I was greeted warmly by the receptionist, who happened to be the radiology technologist, and also by the medical provider on site, a nurse practitioner. I learned later that everyone who works here is required to have a customer service background.
And it makes a difference because I felt like they truly care about people. They also have a high level of patient satisfaction.
The space was clean, modern, and inviting and easy to find as it was located in the shopping district of the Marina. They have 4 exam rooms, an X-ray machine, and an onsite lab.
This was a much different experience than going to the ER, where there are so many things going on and long wait times, or going to my doctor’s office, where I have to wait in line for 10 minutes in a cramped office, before reaching the receptionist to check in!
At Dignity Health-GoHealth Urgent Care, there was no line and the waiting area was empty and I learned why. You can save your spot in line, online! You can even see real time wait times online. It makes things so much easier when you know how long the wait times are.
Their goal is for you to wait just 5 – 15 minutes, from the time you arrive before you get into the exam room to see the medical provider. And the medical providers on staff are medical doctors, nurse practitioners, physician’s assistant, and radiology technologists. I have had very good experiences seeing nurse practitioners as they spend more time with you and have a more holistic view of things.
They can do x-rays, urine tests, and check for things like mono and strep throat onsite. At the doctors office, you would have to wait several days for lab results for certain tests.
There were so many times my kids and I went to the ER when we could have gone to urgent care instead. And when you are able to go to urgent care instead of the ER, you can save so much money.
With the ER, the final bill and cost are unknown until a month later when you receive the bill in the mail. With Dignity Health-GoHealth Urgent Care, you pay a set fee, according to your insurance. And if you are uninsured, they have upfront set costs for that too.
Dignity Health-GoHealth Urgent Care facilities are conveniently located in retail spaces in the city. They have 7 locations in San Francisco and 3 in the Peninsula.
You can find one near you here: http://goic.io/rym7BP